Mediation

Mediation is a less formal form of alternative dispute resolution. It is a process where both parties to the dispute agree to the appointment of a suitable independent Mediator who will meet with both sides of the dispute separately and will mediate between them to see if an agreed settlement can be reached. Mediation is done on a confidential basis. It is not binding unless a settlement is reached and a binding Settlement Agreement is signed by the parties. If Mediation is not successful the dispute either goes to the Courts or to Arbitration for hearing.